Frequently asked questions

No. Guests open the menu in their phone’s browser, and your team uses DineHalo through a browser on a suitable device.

We’ll contact you, help with setup, and confirm when your 30 days begin. For now, call or WhatsApp us directly to talk about your venue. The website trial form does not send requests.

Yes. AI menu import helps turn your uploaded menu into dishes and categories. You review the names, prices and details before publishing.

You’ll need an internet connection, a suitable browser device for your team and table QR codes for guests. DineHalo needs a connection to take and manage orders.

Guests can view your menu, place orders, call your team and request the bill from their table.

Yes. Update dishes, categories, prices and supported menu details in your venue account. You can also mark dishes sold out when they are unavailable.

There’s no item, category, or monthly order cap. Add the dishes you need and keep taking orders.

AI menu import and offer suggestions are included. You can schedule offers for dates or selected weekdays and set your daily ordering hours.

The introductory offer gives our first 100 eligible venues 30 days free. We confirm eligibility and your start date during setup. The remaining-place count is maintained by our founder.

For one venue, ₹999 per month or ₹2,499 every three months. These are the final subscription prices. There’s no setup fee. See what’s included.

Both billing choices include the same features. Choose whichever payment interval suits your venue.

Ask support to stop renewal and keep access through your paid period. Ordinary cancellation has no unused-time refund. Duplicate charges, incorrect amounts and paid access we cannot provide qualify for a refund under our policy. Read the refund and cancellation policy.

Call or WhatsApp +91 95499 92949. Every day, 9 AM–9 PM IST. Start a WhatsApp chat.

Guests can browse a menu without verifying a number. Verification links actions that need an identified guest to their table visit, such as ordering and receiving an invoice. DineHalo asks for verification when the action needs it.

Call or WhatsApp us to discuss your request. We may verify your identity or authority for the venue and explain any records we must retain. Never send a password or OTP. Read the privacy policy.

Talk to the venue about food, fulfilment, service or its bill. Contact DineHalo about a problem with the software, your account or a DineHalo subscription.